... in fact a whole gang of them.
The builder doing the conservatory was due to finish it today. When he hadn't arrived by 10:30 I texted him, whereupon he replied that he wouldn't be appearing today as the transmission in his van was broken. Entreaties to beg, borrow or steal an alternative form of transport seemed to fall on deaf ears.
The insurance company dishing out Jo's physiotherapy finally responded to my calls after 5 months, loftily prounouncing that treatment had ceased as the physiotherapist was supposed to have reported that Jo's condition was now as it was before the accident. When I asked for a copy of the report I was curtly informed that it was confidential.
That is not what we agreed to and is not what we were informed she would report by the physiotherapist, the latter of whom was unavailable to confirm or deny this diagnosis. No one had informed us that treatment had ceased, the insurance company claiming it was the physiotherapist's responsibility to inform us.
This is deeply concerning as NHS physiotherapy had ceased on the commencement of this private treatment but will restart as soon as we inform them that is the case. Obviously precious time has been lost.
I fully expect to find China's population to be decimated should I ever visit there again.