The Battle of Nevermore

After a 5-month hiatus, when we received no communication from the insurance company and all efforts to evince a response from them were met with a promise "to get back to you", they finally communicated that they would not be funding any more treatment. The reason given, that, according to a report in November last year, Jo's condition was at that time "the same as it was before the accident" is damning for a number of reasons:

1. We never agreed this as a success criteria. Given the damage to Jo's confidence and the delay caused to her rehabilitation I have always been clear that they need to recover the ground lost.
2. If anything was to be restored to the condition it was before the accident that was Jo's confidence. That has not been done, largely due to the drip-feed nature of the way they have doled out treatment.
3. The prevarication by the insurance company last year in meting out further treatment led directly to Jo's pressure sore and pulmonary embolism, the latter caused by DVT. Both these afflictions were a result of enforced immobility while waiting for a decision from the insurance company on further treatment, regressing Jo's physical condition.
4. The further hiatus this year has led to Jo being without any treatment for 5 months as the NHS physiotherapy cannot resume as long as private treatment is still extant.

We must now take the matter to court and I am currently searching.for a decent lawyer to battle on our behalf to ensure Jo is nevermore left to languish.

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